30 JULY 2025
(DAY 1, WEDNESDAY)
AM
11:00 - 11:30
(30min)

Islah Ishak
Deputy Director, Malaysia & Singapore Market Transformation, RSPO (Roundtable on Sustainable Palm Oil)
AM
11:45 - 12:15
(30min)
Selecting the Right Flooring System Based on Critical Factors in Food & Beverage Processing Facilities
Hygiene and Safety in a modern food & beverage processing facility in non-negotiable. Understanding the end user requirements is a must to provide efficient and durable flooring systems.

Mr. Laurent Bouet
Market Development Manager – Target Market Flooring & Coating Asia Pacific, Sika Malaysia
PM
12:30 - 13:00
(30min)
“Are we ready for Sustainable F&B Packaging? Experience from Vietnam”
The topic examines Vietnam’s experience with sustainable F&B packaging, highlighting policy initiatives, industry practices, and consumer behaviour to assess regional readiness and inform future strategies for sustainable packaging transitions.

Dr. Riley Pham Xuan Quyet
Lecturer, School of Hospitality & Tourism Management, Sunway University
PM
14:00 - 14:30
(30min)
Robotic Coffee: Fancy or Functional? Asian Consumer Perspectives
This presentation explores Asian consumer perceptions of robotic coffee services, examining whether they are viewed as a novelty or a practical innovation in enhancing convenience, consistency, and customer experience.

Associate Prof Dr Daniel Chong Ka Leong
Acting Dean and Associate Professor, School of Hospitality & Tourism Management Sunway University
PM
15:30 - 16:00
(30min)
A sip into the future: the rise of non-alcoholic wine
This session will present and discuss the global trend of non-alcoholic wines and its impacts on the world market by addressing content related to consumer behaviours, winemaking innovations, and shift in social norms.

Associate Prof Dr Joaquim Dias Soeiro
Associate Dean (Internationalisation), School of Hospitality & Tourism Management Sunway University