17 JULY 2024
(DAY 1, WEDNESDAY)
AM
11:45 - 12:15
(30min)
"F&B Profitability, Redefined: Unveiling TabSquare’s NextGen AI Innovations with ChatGPT and More“
Tired of flatlining profits? Discover the latest innovations in artificial intelligence driving the next wave of F&B success.
In this exclusive session, TabSquare will unveil its latest bets to increase restaurant traffic and maximize profits. From leveraging language models like ChatGPT to pioneering data-driven customer engagement strategies, attendees will be the first to witness these groundbreaking innovations in action. With AI becoming the new norm, this is a session F&B leaders can not afford to miss.
Mr. Sameer Kaushik
Mr. Sameer Kaushik Vice President Business Development, APAC Tabsquare Sdn Bhd
PM
14:00 - 14:30
(30min)
Coffee Market Dynamics: Embracing the 4th & 5th Wave Trends
Trace the evolution from 1st to 3rd wave, compare key global markets, analyze current economics and consumer trends, predict the future, and critique how the HoReCa industry can adapt to upcoming 4th and 5th wave trends in coffee business.
Associate Prof Dr Daniel Chong Ka Leong
Dean of School of Hospitality and Service Management Sunway University
PM
14:45 - 15:15
(30min)
Sustainable Palm-based Ingredients - The Way Forward
Given that 50% of food and drinks have palm-based ingredients and that European Union are imposing EUDR by 2025- being Sustainably certified like getting RSPO certifications is very relevant and timely now when considering exporting to the EU markets.
Islah Ishak
Deputy Director, Malaysia & Singapore Market Transformation RSPO (Roundtable on Sustainable Palm Oil)
AM
16:15 - 16:45
(30min)
The ESG in Eggs
This session will share on the ESG in cage free eggs, why it’s so important and how to be a part of this for the future of food.
Mr. Khoo Hock Aun
Director,Grow Centre Malaysian Cage Free Egg Producers Association
